Privacy Policy

Effective Date: January 30, 2022
Last Updated: April 15, 2025

Welcome to EssentialOilJoy.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data in compliance with global privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We may collect the following types of information from you:

Personal Information (provided by you):

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Order or product interest details (if you fill out a form or make a request)

Automatically Collected Information:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Referring URL

  • Cookies and tracking data

2. How We Use Your Information

We use your personal data to:

  • Provide customer service and respond to inquiries

  • Send emails, newsletters, or promotions (you may opt out anytime)

  • Redirect you to third-party checkout (e.g., doTERRA via WooCommerce)

  • Monitor website performance through analytics

  • Improve the content, design, and user experience on our site

3. Use of WooCommerce & Third-Party Platforms

We use WooCommerce to allow customers to build a cart of doTERRA products. When you proceed to checkout, you are redirected to doTERRA.com for final order processing and payment. We do not process or store your payment information on our site.

Additionally, we may use:

  • Email marketing tools (e.g., Mailchimp, Flodesk)

  • Analytics services (e.g., Google Analytics)

  • Social media plugins or integrations

Each third party has its own privacy policy, and we recommend reviewing those separately.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Analyze site traffic and usage

  • Enhance your browsing experience

  • Remember your preferences (where applicable)

You can manage your cookie preferences through your browser settings.

5. Your Privacy Rights

Under GDPR (EU Residents)

You have the right to:

  • Access the personal data we hold about you

  • Correct or update your data

  • Request deletion of your data

  • Object to or restrict how we process your data

  • Withdraw consent at any time

To exercise any of these rights, please email us at support at essentialoiljoy.com.

Under CCPA (California Residents)

You have the right to:

  • Know what personal information we collect and how we use it

  • Request access to your personal information

  • Request deletion of your personal information

  • Opt out of the sale of personal data (we do not sell data)

To submit a CCPA request, contact us at support at essentialoiljoy.com with “CCPA Request” in the subject line.

6. Data Retention

We only keep your personal information as long as necessary for the purposes outlined in this policy, or to comply with legal obligations.

7. Data Security

We use industry-standard security measures to protect your personal data. However, no online transmission or storage system is 100% secure. We encourage you to take precautions when sharing personal information online.

8. Children’s Privacy

This website is not directed to children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be reflected on this page with an updated effective date.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at: support at essentialoiljoy.com